The most poor and slow service ever

<p>I am a discovery health member for 8years, I changed my physical address in September 2016 and subsequently submitted the request through to discovery to have my record updated but I has been nearly 3months still no changed has been made this far. I have spoken to multiple consultants about this issue yet nothing is being done about it. This is the most slow and poor service ever. Something as simple as a physical address update takes more than 3months. I also request that a copy of my account statement to be e-mailed or posted to me still no answer.</p>