The most disgusting service ever

<p>I have been fighting Discovery health on a co-payment since November 2016. After sending me on a wild goose chase for supporting documents, they stated they could not resolve the matter and put me through to disputes, i contacted disputes over a month ago and to this date have not had any feedback. I call the customer services and they tell me to resubmit all documentation and still nothing, i get told go back to disputes, who is not even acknowleding me. I have recieved the most disgusting and inefficient service from discovery in the last year - its amazing how they have no problems taking the premiums and increasing them but everything else is an issue. Since the start of this i have been past on from 1 person to the next, each asking for different paperwork and assuring me it will be sorted. Its disgusting. There disputes division either dont give a damn or they so snowed under with complaints that just shows how incapable there.</p>