BD
Brittany D

1 reviews | Active since Apr 2013

08 Mar 2021, 10:42

The bar is set so low for Discovery, it's in the Trenches.

I wrote a review over 10 days ago about how Discovery was taking thousands from my MSA that should have been taken out of my PMB - they rep**** to my review saying they had solved the query and to date, the money STILL HASN'T BEEN PUT BACK INTO MY ACCOUNT!

It is disgusting how a company can try and **** people, and then falsely allege that the matter has been rectified.

I have spent over R400 just from calling them trying to resolve this issue for months - honestly, they are going to be the reason I get a heart attack.

0
Replies (2)
Discovery Health
Discovery Health's reply08 Mar 2021, 10:46
Official
Dear Brittany
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply08 Mar 2021, 16:06
Official
Dear Brittany
 
We have been in contact with you to discuss your concerns.
 
Regards 
Discovery Health Servicing Team