THANK YOU NOT

Item: Discovery Health
Rating: 1
Author: chris V

Hi Discovery

Thank you for not getting back to us regarding the double debit for the medical aid. Thank you for placing us on hold for however long. Thank you for putting the phone down in our face on numerous occasions. Thank you for not returning our money in a timely manner. We have been with you for nearly 6 years and to give us this kind of treatment is very unprofessional. Thank you for the automated response this review will get.

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

14 Feb 2023, 06:57

Dear Chris V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's reply14 Feb 2023, 06:57

Official

Dear Chris V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

14 Feb 2023, 10:02

Dear Chris V

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply14 Feb 2023, 10:02

Official

Dear Chris V

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

chris V's updateReviewer Update

17 Feb 2023, 13:12

I would like to say thank you to Nathan Naido for getting back so soon. The issue was resolved and he apologized for the inconvenience.

chris V's update17 Feb 2023, 13:12

Reviewer Update

I would like to say thank you to Nathan Naido for getting back so soon. The issue was resolved and he apologized for the inconvenience.

Discovery Health's replyOfficial

24 Feb 2023, 12:09

Dear Chris V

Thank you for the excellent feedback.

RegardsDiscovery Health Servicing Team

Discovery Health's reply24 Feb 2023, 12:09

Official

Dear Chris V

Thank you for the excellent feedback.

RegardsDiscovery Health Servicing Team