GD
Gail D
1 reviews | Active since Oct 2019
20 Jan 2026, 19:14
Thank you, Adrian Gore for taking the time to write an apology to address the claims issues for the system error on the 2025 claims issue
After a month and a half of sleepless night and stress when Discovery reversed all the claims for 2025 and sending out an email to say I own them more than R8 600.00. On Sat, 17 Jan 2026 I received an email from Adrian Gore at Discovery to apologize for the error and how poorly this whole matter was addressed. I want to say thank you for the acknowledgement that Discovery will credit the outstanding amount as the error was not my doing. Thank you for taking the time to respond to my email and I received the follow up email as promised from your admin department.
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Replies (1)Discovery Health's replyOfficial
21 Jan 2026, 06:43Dear Gail D
Thank you so much for taking the time to give us your positive feedback.
Regards
Discovery Health Servicing Team
Discovery Health's reply21 Jan 2026, 06:43
Official
Dear Gail D
Thank you so much for taking the time to give us your positive feedback.
Regards
Discovery Health Servicing Team
