1 reviews | Active since May 2017

04 May 2017, 18:56

Terrifying assistance for Quadriplegic

<p>Beginning of April my suprapubic catheter pulled out and I was rushed to the nearest hospital for it to be replaced. Instead of paying it from my PMB they depleted my savings. Now I cannot get other crucial necessaties for my condition which is not covered due to the fact that it is not on their formulatory list of medicines even though we explained that it is the only ones that work for me.</p> <p>2 weeks later I developed a serious kidney infection and was rushed to the same hospital. As this a life threatening infection in my condition I had to be admitted for IV antibiotics according to my Discovery approved GP. In attempt to obtain authorisation we were informed that there is a R7800 co-payment for one night as it is not a Discovery approved hospital. We tried to explain te seriousness of the situation as well as the fact that there is no approved hospital within 50km and they couldn't assist.</p> <p>I went home without being treated and got antibiotic tablets the next day from the pharmacy. Still suffering from severe fatigue, nausea and blackouts caused by the infection which I still have. No savings means no doctor means no treatment and not allowed hospitalisation.</p> <p>Should I relocate to accomodate Dicovery's lists and codes and approved medical practitioners?????????? </p>

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Replies (2)
Discovery Health
Discovery Health's reply05 May 2017, 08:32
Official

Dear antoinnette-jacobs

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Kind Regards
Discovery Health Service Team

Discovery Health
Discovery Health's reply08 May 2017, 15:15
Official

Dear antoinnette-jacobs

We have sent you an email. Please check your inbox.

Regards
Discovery Health Servicing Team