TERRIBLY BAD SERVICE

<p>Last year November i phoned Discovery - LA Health to add my child on the medical aid, they then send me form and said i should deliver them to my employer who will send the to Cherokeefs then the forms will be delivered to them because i cant deal with them directly.</p> <p> </p> <p>i did as told and the forms were send to my employer who did as they suppose to too. in JANUARY money for additional member was deucted from my salary, i was then settled thinking the medical aid is now active, in february the money was again deducted, in march i took my child to the Doctor thinking alla is well, later i phoned medical aid to request my new card with new member on but i was suprised when im told tere is no additional member on my medical aid.</p> <p> </p> <p>first i approcahed my employer to find out how possible it to to deduct medical aid fee on my salary while im told i dont have one and they went to cherockeefs there Boitumelo told them she cant find my application form and that i mst fill in a new form and i must also wait 2 months waiting period thereafter. i feel let dawn and taken for granted because my forms were send to them last year already and the employer has been doing deductions and i have taken my child to the doctor.</p> <p> </p> <p>i cant therefore be told to fill in new forms and wait again 2 or 3 months to become an active memer, that is a spit on my face.Im very disaponited and at the same time i feel this medical aids just doesnt care about client or their agent cherokeefs time has expired in this medical aid service</p>