1 reviews | Active since Oct 2016

09 Oct 2016, 11:55

Terrible sirvice

<p>My daughter had a bad knee acident in may they refuse to pay the wronm brace. It was given in hospital and did not asked for it. So it should be coverd in hospital plan. Been struggeling 3 months physio cost me more than R9000 rand. It is for goldings they are the service provider. I will not pay it as my medical aid cost me a fortune and that is why I have a medical aid for accients. This is not acceprible. They had free warning I had enough now. </p>

0
Replies (2)
Discovery Health
Discovery Health's reply10 Oct 2016, 09:30
Official

Dear janelle-henning

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply13 Oct 2016, 13:29
Official

Dear janelle-henning

We have been in touch with you to answer your comments.

Regards
Cornelius