Terrible service. No customer service response. Holding on the phone forever

Item: Discovery Health
Rating: 1
Author: Helinski S

I have been holding on for almost half an hour. Terrible service from Discovery regarding the renewal of my medical aid plan.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

29 Dec 2023, 10:18

Dear Helen

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply29 Dec 2023, 10:18

Official

Dear Helen

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

04 Jan 2024, 21:34

Dear Helen

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply04 Jan 2024, 21:34

Official

Dear Helen

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team