Terrible Service From Discovery Medical Aid

Yesterday (18/02/2016) I phoned Discovery Medical Aid at 12:30 on ***, to enquire about \Pap Smears\". I spoke to Khubalo, who told me that I was entitled to \"One Pap Smear\" a year, and that I would need to fill in a \"KeyCare Pathology Request Form\" and have my \"Doctor\" refer me to a nurse at \"Pathcare\" for a \"Pap Smear\". <br> <br> I filled out the \"KeyCare Pathology Request Form\", and took the \"Form\" to my \"Doctor\", my \"Doctor\" phoned \"Pathcare\" to enquire about the \"Pap Smear\", he spoke to a nurse (Sister Wyngard) and she told my doctor that \"Pathcare Does Not Do Pap Smears\". <br> <br> I phoned Discovery Medical Aid today (19/02/2016) at 10:45 on ***, and spoke to Christian, I told him that \"Pathcare\" Does Not Do Pap Smears, and Christian told me that Discovery Medical Aid and Path Care have an agreement, so Pathcare Does Do The Pap Smears. So I phoned Pathcare at 11:04 on *** today and spoke to Shereen, Shereen told me that \"Pathcare Does Not Do Pap Smears\".<br> <br> Discovery Medical Aid has provided me with \"Wrong Information\" and I am disgusted in their Pathetic Customer Service. <br> <br> When a client phones, give them the correct information."