NS
Niraj S

1 reviews | Active since Apr 2021

14 Apr 2021, 15:42

Terrible Service

Discovery is bunch of *********** people trying to make sales, i have made countless calls to their call centre because their sales person allocated the incorrect gp to my portfolio. I have sat for hours on end speaking to various people that refused to help. My primary is incorrect and I did not have a secondary doctor allocated on the system. I'm currently paying for a medical aid scheme that I cannot utilize due to one person's incompetence. Sales consultant: Ikalafeng Silvester Mongae

0
Replies (2)
Discovery Health
Discovery Health's reply15 Apr 2021, 08:08
Official
Dear Niraj S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply19 Apr 2021, 08:13
Official
Dear Niraj S

We have contacted you regarding your query.
   
Regards 
Discovery Health Servicing Team