Terrible service

I was hospitilsed in October after my GP had to fight with the medical aid from the 07-14 waiting for the authorisation to be approved. I had to be discharged on the first admission because they said they were waiting for standards department. Eventually after the GP fought with them for hours on the phone the authorisation was released on the 14th. A few weeks later a lady calls me to say it was approved by mistake they were not suppose to approve it I am reliable for the hospital bill for that admission since it was not approved. My 1st admission was on the 7 October and had to be discharged without bieng treated as the hospital could not get and authorisation I was advised I can come back once the medical aid has approved, of which they did on the 14th after the doctor had to fight with them as I was very ill. Now they are saying it was an error or a mistake, it was not supposed to be authorized.... Reference ***8 sent on 14/11/25 @ 13:59 sent from *** Mail ***