Hellopeter
Share Your Experience
CN
Colette N

1 reviews | Active since Mar 2009

02 May 2017, 08:53

Terrible service

<p> ********** 444 still no acceptable resolution to this matter even though I and my doctors are not at fault. </p> <p> </p> <p>I will be blacklisted because Discovery changes the rules without notifying anyone </p>

0
Replies (5)
Discovery Health
Discovery Health's reply02 May 2017, 10:02
Official

Dear coletten

Thanks for reaching out. We’re investigating the issue and we’ll contact you shortly.

Regards
Discovery Health Service Team

CN
Colette N's update02 May 2017, 10:07
Reviewer Update

Same response yet no resolution for a month now.

Discovery Health
Discovery Health's reply04 May 2017, 15:41
Official

Dear coletten

We’ve emailed you to confirm that this matter has been settled. Please be in touch if you have any other concerns..

Regards
Discovery Health Service Team

CN
Colette N's update04 May 2017, 16:17
Reviewer Update

This matter has not been settled as these accounts have not been paid by my extended 6 dr visits. I have been in hospital since 24th April still in and have no had access to complete the dispute documentation hence the continous complaints on hellopeter

Discovery Health
Discovery Health's reply08 May 2017, 14:10
Official

Dear coletten

Please check your emails for final feedback from us.

Regards
Discovery Health Service Team