TERRIBLE SERVICE

THE SERVICE LEVEL IS HORRIBLE. I HAVE PAID ALMOST R1500 TOWARDS MY MEDICAL AID AND I HAVE NOT RECEIVED AND COMMUNICATION, WHEN I CALLED FOR NUMEROUS TIMES AGENT WILL TRANSFER ME TO EVERY DEPARTMENT. I HAVE SPENT OVER R100 OF AIRTIME CALLING IN WITH NO HELP. I ASKED THE AGENT TO CALL ME BACK BECAUSE I CAN`T BE CALLING EVERY TIME TO BE TRANSFERRED TO EVERY DEPARTMENT. SHE TOLD ME SHE CAN NOT DO THAT. WHAT BULL**** IS THAT. FREE ADVICE: NEVER JOIN DISCOVERY, ONCE THEY GOT YOUR MONEY THEY DO NOT CARE. ABSOLUTE BULL****.