Terrible Service

Item: Discovery Health
Rating: 1
Author: Helen H

Inconsistent information from Callcentre. How is it possible to be added as dependent to existing scheme only on the1st of Jan next year. Now I have break in membership and no medical aid due *********** people working at Discovery Health.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

25 Aug 2017, 15:45

Dear HelenRobert

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply25 Aug 2017, 15:45

Official

Dear HelenRobert

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

29 Aug 2017, 11:35

Dear HelenRobert

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply29 Aug 2017, 11:35

Official

Dear HelenRobert

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team