terrible service

<p>I have been a paying member for a number of years and claim free. Now that I need to claim I'm being completely ignored.</p> <p> </p> <p>I have been trying for more than a month to have a doctor and lab paid for services.</p> <p>The service providers as well as I have been sending the accounts to them for payment but there is no response.</p> <p> </p> <p>I've even tried to cancel my membership without any success. They just ignore me.</p> <p> </p>