Terrible service

Item: Discovery Health
Rating: 1
Author: Mercy M

Discovery's service is terrible, they cancelled my gym benefits without my permission, they don't know the work they are doing, if you want peace, stay away from Discovery, I wouldn't recommend it to anyone, they are ****mers and their consultants are not trained.

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

08 Aug 2025, 06:40

Dear Mercy M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply08 Aug 2025, 06:40

Official

Dear Mercy M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

14 Aug 2025, 14:07

Dear Mercy M

Please check your emails for feedback from us.

Regards

Discovery Health Servicing Team

Discovery Health's reply14 Aug 2025, 14:07

Official

Dear Mercy M

Please check your emails for feedback from us.

Regards

Discovery Health Servicing Team

Mercy M's updateReviewer Update

27 Aug 2025, 09:02

There was no explanation whatsoever from Discovery why my active benefits were canceled.

Mercy M's update27 Aug 2025, 09:02

Reviewer Update

There was no explanation whatsoever from Discovery why my active benefits were canceled.

Discovery Health's replyOfficial

03 Sept 2025, 15:32

Dear Mercy M

Please check your emails for feedback from us.

Regards

Discovery Health Servicing Team

Discovery Health's reply03 Sept 2025, 15:32

Official

Dear Mercy M

Please check your emails for feedback from us.

Regards

Discovery Health Servicing Team