Terrible service...

I am very disappointed with Discovery Medical Aid. I had a miscarriage in January. End of May I got pregnant again and since then have had to pay my doctors' bills in cash, as my medical aid still picks up the previous pregnancy instead of the current one. I first called this in on the 10th of June, then again on the 22nd of July as it was still not fixed. It is now the 3rd of August and I am currently on the line waiting for a manager to explain why the issue still has not been resolved. My frustration just gets more each time I have to phone in! Not only do these calls end up being for nothing, but most of my airtime goes down the drain along with my time!