gG
gugumcambi G

1 reviews | Active since Dec 2016

20 Jan 2017, 14:10

terrible medical aid provider

<p>I've been waiting for my claim since 06 Jan 2016</p> <p>my son has been with the same Dr since 2015 and I have been claiming with the same statement since thn...now Discovery is coming with excuses first was practice number now they said I'm emailing from an email they don't have in the system..Bull**** I have been using the same email to send claims and not once did they have an issue though it's different from the one in my profile </p> <p> </p> <p>such a terrible service provider and it's January the year is only starting really now.</p> <p> </p> <p>I'm looking for another medical aid provider</p> <p> </p> <p> </p>

0
Replies (2)
Discovery Health
Discovery Health's reply20 Jan 2017, 14:17
Official

Dear gugu-mcambi

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply24 Jan 2017, 13:44
Official

Dear gugu-mcambi

We can confirm that we have sent you final feedback by email.

Regards
Discovery Health Servicing Team