Terrible items expecting support

I went to the Alberton Netcare, received what we call good service BUT Discovery has the worse relationships with Netcare and all third-party services from radiology to emergency room booking in and actually been submitted into hospital for a visible injury. I had to pay for ultrasound and xray of R1900, BP done at emergency of R100 and a sling of R242.88 thinking once submitted on the same day waiting it will come from hospital in-house treatment. Discovery is less likely to solve issues when it comes to code claims, refunds to me than giving it to the radiology for release Me. We gave to go on discussion explaining to different people at Discovery. It's three weeks later and on the highest plan receive terrible results. Discovery has to many gaps dealing with cases and partnership with parties that need to be paid. We spend so much each month on medical aid, only to be told your medical aid is not paying for in-house hospital since i was admitted after being in ER.