Terrible customer service

Honestly ridiculous when it comes to customer assistance regarding profile changes. I have asked them to put my medical aid debit order on my company business account. Received confirmation letter that it is all sorted will start going off my business account 1 April. My debit order bounced because it went of my personal account which I did not put money in for. now my medical aid is on hold because the incompetence of Discovery staff. You are quick to put your medical aid up but don't take into account that customer needs assistance. looking for another medical aid. And my car insurance and household insurance it with Discovery, guess you going to lose it all.