Terrible customer service!

Item: Discovery Health
Rating: 1
Author: Juan V

On the 2nd of July my debit order didn’t go through. On the same day I contacted Discovery via call centre to arrange a forced debit order. After talking to different operators for the last two weeks my debit order still hasn’t gone through and my account has been suspended. Terrible customer service!

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

14 Jul 2023, 09:58

Dear Juan V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply14 Jul 2023, 09:58

Official

Dear Juan V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

14 Jul 2023, 16:38

Dear Juan V

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team

Discovery Health's reply14 Jul 2023, 16:38

Official

Dear Juan V

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team