Terrible Customer Experience - choose Momentum or Medihelp

Discovery changed my health insurance plan without me understanding what they were doing. I wanted to downgrade plans as it was too expensive but I still prefer their product.

I am now expected to pay more than I originally was paying - I contacted a broker for assistance - and Discovery are still refusing to change my plan down.

To add insult to injury they still have not cancelled my Vitality (an additional expense they debited from me)

I will likely leave Discovery Health and Discovery Bank after years of being a happy customer - terrible attitude towards customer well being and service.

Avoid Avoid Avoid.

Go to Momentum or Medihelp.