TJ
Travis J

1 reviews | Active since Jun 2010

13 Sept 2021, 10:12

TERRIBLE CORRESPONDENCE

Numerous calls to rectify an unpaid claim, Discovery acknowledge it was an error on their part but there is no progress or updates regarding the re processing of the claim.

0
Replies (3)
Discovery Health
Discovery Health's reply13 Sept 2021, 10:50
Official
Dear Travis J

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team
TJ
Travis J's update20 Sept 2021, 08:10
Reviewer Update
So unfortunate that one has to resort to Hellopeter to get a response from your medical aid.
I did receive a call to clarify the issue however I'm still waiting for a conclusive update on this?
TJ
Travis J's update14 Oct 2021, 14:33
Reviewer Update
Goodbye Discovery