BQ
Buntu Q

1 reviews | Active since Jul 2015

03 Oct 2024, 11:10

Terrible claims process!

I swear you guys suck when it comes to paying out peoples claims! every damn month I have the same fight with you guys!

Pathetic !

Next year am taking my business elsewhere !

0
Replies (3)
Discovery Health
Discovery Health's reply03 Oct 2024, 12:27
Official
Dear Buntu

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
BQ
Buntu Q's update03 Oct 2024, 15:05
Reviewer Update
used about R100 airtime calling back and forth and your agents keep telling me to drop my call and they will call me back and still nothing.

Not only do not pay back claims you hired lairs too!

I flippen regret ever choosing you guys as a medical aid scheme!!!

Too Disrespectful to your clients... I wouldn't recommend Discovery to ANYONE... Y'all are a bunch of lairs and at this stage... "****ERS TOO!!!"
Discovery Health
Discovery Health's reply04 Oct 2024, 11:30
Official
Dear Buntu

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team