Terrible call centre sign up process
When using their new product on healthcare for domestic employees, they dont offer a digital sign on channel, only an old outdated call centre based channel on a terrible phone line and takes forever. The process is like something from the 1920's. Discovery is supposed to be a company that embraces technology.
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Replies (2)Discovery Health's replyOfficial
07 Aug 2020, 16:25Dear Eckart Z We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply07 Aug 2020, 16:25
Official
Dear Eckart Z We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
11 Aug 2020, 10:04Dear Eckart Z We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply11 Aug 2020, 10:04
Official
Dear Eckart Z We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
