CB
Camilla B

1 reviews | Active since Nov 2012

02 Dec 2017, 18:39

Terrible app

The Discovery app has been a problem for a while now, at least 2 months. It crashes when I open it. I can no longer retrieve my rewards vouchers because of it. I use an Huawei P9 which uses Android Nougat. Ever since they did an update it no longer works. Why has the developers not sorted this out yet? If they can't, why can't we access voucher through the website? The fact that this has been a problem for a while, indicates that the app will never work properly for newer android versions. I see many people are having this problem.

0
Replies (2)
Discovery Health
Discovery Health's reply04 Dec 2017, 08:35
Official

Dear blazexeno

We received your message and we’re looking into the matter.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply05 Dec 2017, 11:38
Official

Dear blazexeno

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team