TELL ME WHERE TO GO TO.

I HAVE BEEN BOUNCEING FROM DOCTORS TO DOCTORS SINCE THE START OF THE YEAR WHEN DISCOVERY DECIDED TO REMOVE MY DOCTOR OD 21 YEARS FROM THE NETWORK. WHEN EVER I RAISE THIS ISSUE I NEVER EVER RECEIVE A STRAIGHT FOR RESPONSE FROM DISCOVERY. THEY CONVENIENTLY REMIND THAT I HAVE 4 OUT OF NETWORK VISITS YES BUT THIS DOCTOR CANNOT SIGN OR REQUEST ANY TREATMENT FOR ME. I AM AWARE THAT THERE IS ONGOING COMMUNCATION WITH THE CMS REGARDING DESIGNATED SERVICE PROVIDERS.

MY POINT IS THAT FROM THE BEGINING OF THIS YEAR I START WITH DOCTOR KAJEE I LODGED A COMPLAINT BECAUSE DISCOVERY LISTE HIS AS A PREMIER PLUS GP AND HE WAS NOT AGAIN THE STATE OF THE PRACTICE WAS TERRIBLE. THEN I MOVED TO DR SCOT WHO STRUGGLED AND CLAIMED EVERYTIME I WENT TO HE TO REQUEST THAT I AM REGISTERED ON MY DIABETIC CARE PROGRAM. AND HE IS NOT A DISPENSING DOCTOR. THEN I WENT TO DOCTOR DANGOR WHO SEEMED OKAY BUT I WAS NOT COMFORTABLE WITH CONSULTING AT HIM AND HIS PRACTICE IS 30 MIN DRIVE AWAY FROM ME. THEN I WENT TO DR BOTES IN ODENDAALSRUS THE ONLY KEYCARE DOCTOR IN THE TOWN WERE DR YAK MY PREVIOUS DR WAS. SO WHAT DO YOU GET AT DR BOTES LONG QUES BECAUSE THE HAVE EXPERIENCED AN INFLUXS OF PATIENTS WITH THE NETWORK CHANGE AND WHEN ANY PATIENT IS SICK WE EXPECT IMEDIATE ATTENTION. AFTER ALL WE ARE PAYING MEDICAL AID PREMIUMS TO RECIEVE PRIVATE QUALITY HEALTH CARE YET THE WAITING PERIOD AT THE GOVERNEMENT CLINIC IS THE SAME AS WAITING AT A PRIVATE DOCTOR THAT MY MEDICAL AID HAS FORCED ME TO VISIT.

NONE OF THE ABOVE DOCTORS EVERY REFERED TO THE HEALTH APP LIKE I WAS TOLD WILL HAPPEN WHEN I LODGE MY FIRST COMPLAINT I HAD TO RE TELL MY MEDICAL HISTORY OVER AND OVER AND I AM AFRAID THAT I MIGHT MISS SOMETHING THAT MIGHT AFFECT MY HEALTH.

I AM LOOKING FOR A DOCTOR THAT CAN REFER ME TO A SPECIALIST WITH FIRST SENDING ME FOR UNECCESARY TEST AND GIVING ME INEFFECTIVE TREATMENT BECAUSE HE DOES NOT HAVE MY HISTORY OF A CONDITION THAT WAS MANAGED WILL WITH MY PREVIOUS DOCTOR OF 21 YEARS THIS OUTS A BURDEN ON MYSELF AND THE COST TO THE SCHEME.

AGAIN I DEMAND THAT DISCOVERY REFERES ME TO A DOCTOR THAT DISPENSES MEDICATION. BECAUSE NON DISPENSING PRACTICES WRITES PRESCRIPTIONS FOR MEDICATION THAT ARE NOT ON THE NETWORK AND THEN THEY PHARMACY CANNOT DISPENSE BECAUESE THE SCHEME DOES NOT PAY THUS RESULTING IN ME GOING BACT TO THE DOCTOR WAITING FOR 30MIN JUST TO JUST MY SCRIPT AND BY THE LOOK OF THE DOCOR FACE THEY NOT TO HAPPY ABOUT IT IT SEEM LIKE I AM COMPROMISING HIS CHOICE OF TREATMENT. YET THEY WERE SELECTED BY DISCOVERY TO TREAT KEYCARE PATIENTS THEY SUPPOSED TO NO THE FORMULARY.

A HEALTH CARE PROFESSIONAL NEEDS TO BE A PERSON THAT YOU CAN TRUST AND BUT A RELATIONSHIP WITH YET ALL THE DOCTORS I HAVE SEEN SO FAR ARE ANYTHING BUT SOME PRACTICES ARE NOT FRIENDLY AT ALL TO TREATING PATIENT OF A DIFFERENT RACE. HOW ARE WE SUPPOSED TO FEEL WELCOMED IN THIS ATMOSPHERE. AGAIN DISCOVERY ONLY ALLOWS FOR A CERTAIN AMOUNT OF DOCTOR CHANGES IN A YEAR SO WITH AM I SUPPOSED TO DO IS I MAKE TO MANY CHAGES AND USE THEM ALL UP THUS THE CHANGES ARE BECAUSE DISCOVERY HAS FORCED ME INTO A SITUATION THAT IS CONVIENT FOR THEM

I DEMAND AN EXPLANATION AND ALSO I REQUEST THAT DISCOVERY APPOINTS A DOCTOR TO ME THAT I WILL FEEL COMFORTABLE BECAUSE I CANNOT DO IT ANY MORE. I AM PAY CASH CURRENTLY TO VISIT MY DOCTOR OF 21 YEARS. ALLLOW MY DOCTOR BACK ON TO THE NETWORK. STOP THINKING ABOUT YOUR SELFS AND THINK OF YOUR PAYING MEMBERS.

THE SERVICE I AM CURRENTLY EXPERIECING ARE EQUAL TO GOVERNMENT CARE.

PLEASE ADVICE ALSO WHICH DENTIST IS ON THE KEYCARE NETWORK IN WELKOM.