HP
Heidi P

1 reviews | Active since Jun 2021

23 Jun 2021, 16:33

Taking way too long too pay out a claim.

I put in a claim on the 10th of June. Had to resubmit the claim cuz nothing was happening on the 17th of June and finally got paid out today. Taking them 2 weeks to pay out money that's supposed to be paid out in 2 to 3 days yet their never late to take my money come month end.. not happy.

0
Replies (2)
Discovery Health
Discovery Health's reply24 Jun 2021, 08:07
Official
Dear Heidi P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply24 Jun 2021, 11:25
Official
Dear Heidi P
 
We have been in touch with you to answer your comments.
 
Regards
Discovery Health Servicing Team