sS
shaun S
1 reviews | Active since May 2015
21 Sept 2015, 08:09
taking payment but not given whats stated
morning im a member on discovery health so is my wife.im extremely unhappy as we both were on a waiting period for 3 months.she was on medical aids her whole life its only a few months in 2014 that she wasn't.she got a high blood pressure and was always on chronic and was told by medical aid there is a 1 year waiting period.i understand with the knee operation she must wait a year.the medical aid also doesn't pay a normal doctor consultation neither did they pay for the dentist on her side.im paying monthly cash for her blood pressure but discovery isn't coming to the table.<br> <br> my membership nr-***<br> s.p stroebel
Helpful (0)
Replies (1)0
Replies (1)
Discovery Health's replyOfficial
23 Sept 2015, 10:10Hello shaun***,
Thank you for your comment.
A waiting period is a period of time during which a member does not have medical cover. During this time, the Medical Scheme to which the member belongs does not have to pay for claims received from the member. There are two types of waiting periods - 12 month condition specific waiting periods and three-month general waiting periods. If a member has a waiting period imposed on their membership, they still have to pay contributions to the Scheme. We base this decision on information provided on the application form.
I confirmed that your query has been resolved and the relevant information provided to you on why the waiting period applies. We do trust that it has provided clarity to your concerns.
Regards
Jashvir
Thank you for your comment.
A waiting period is a period of time during which a member does not have medical cover. During this time, the Medical Scheme to which the member belongs does not have to pay for claims received from the member. There are two types of waiting periods - 12 month condition specific waiting periods and three-month general waiting periods. If a member has a waiting period imposed on their membership, they still have to pay contributions to the Scheme. We base this decision on information provided on the application form.
I confirmed that your query has been resolved and the relevant information provided to you on why the waiting period applies. We do trust that it has provided clarity to your concerns.
Regards
Jashvir
Discovery Health's reply23 Sept 2015, 10:10
Official
Hello shaun***,
Thank you for your comment.
A waiting period is a period of time during which a member does not have medical cover. During this time, the Medical Scheme to which the member belongs does not have to pay for claims received from the member. There are two types of waiting periods - 12 month condition specific waiting periods and three-month general waiting periods. If a member has a waiting period imposed on their membership, they still have to pay contributions to the Scheme. We base this decision on information provided on the application form.
I confirmed that your query has been resolved and the relevant information provided to you on why the waiting period applies. We do trust that it has provided clarity to your concerns.
Regards
Jashvir
Thank you for your comment.
A waiting period is a period of time during which a member does not have medical cover. During this time, the Medical Scheme to which the member belongs does not have to pay for claims received from the member. There are two types of waiting periods - 12 month condition specific waiting periods and three-month general waiting periods. If a member has a waiting period imposed on their membership, they still have to pay contributions to the Scheme. We base this decision on information provided on the application form.
I confirmed that your query has been resolved and the relevant information provided to you on why the waiting period applies. We do trust that it has provided clarity to your concerns.
Regards
Jashvir