UN
Ursula N

1 reviews | Active since Feb 2017

29 Nov 2018, 16:45

Taking money without my concent unfairly

I am very unhappy that Discovery keep on charging me and taking money from my bank account, without my approval. Every time they deduct there is a bank charge of R70 involve. Every time I need to reverse it. This is happening now every month. I am sick and tired of this. I paid this already in 2016. I also complained on hello peter about this. They kept on doing it, since 2017 started again. I have the proof of payment with me. I demand this to stop and refund the bank charges

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Replies (2)
Discovery Health
Discovery Health's reply30 Nov 2018, 12:29
Official
Dear UrsulaNie

Your concerns are important to us. We will contact you soon to answer your comments.

Kind regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply04 Dec 2018, 11:00
Official
Dear UrsulaNie

We have been in touch with you to answer your comments.

Kind regards
Discovery Health Servicing Team