Taking from my Saving instead of in hospital

Item: Discovery Health
Rating: 2
Author: Charlene L

Dear Discovery.

It is bad if a person has to put you onto a complaints website for not assisting your customer. Please note that you people have take funds from my saving for something that has to do with in hospital. I have email for the last 3 weeks with no reply, so I don't know what you are RUNNING AWAY FROM. i am not going to leave it till you have sorted it out and I am busy running out of patients. I am also wondering how long it will take you to approve my Chronic Benefit.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

04 Mar 2021, 08:56

Dear Charlene L

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply04 Mar 2021, 08:56

Official

Dear Charlene L

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

04 Mar 2021, 12:10

Dear Charlene L

We have been in contact with you to answer your comments.

Regards

Discovery Health Servicing Team

Discovery Health's reply04 Mar 2021, 12:10

Official

Dear Charlene L

We have been in contact with you to answer your comments.

Regards

Discovery Health Servicing Team