NM
Nxulumano M

1 reviews | Active since Jul 2024

15 Jan 2025, 07:28

Switching Medical Aid while on chronic meds

I just joined Discovery and it's nothing short of disappointing to say the least. I was on another medical aid and it gave me no trouble whatsoever. I am on chronic medication and need to see a psychiatrist regularly.

Discovery assured me before switching I would not have any issues as I was already registered on PMB with my previous medical aid. Now I want to see a psychiatrist as I am out of meds and prescription and they are telling me to pay from MSA which will be 80% of my savings.

I don't think it's fair that I should struggle like this with such a serious condition.

0
Replies (2)
Discovery Health
Discovery Health's reply15 Jan 2025, 10:06
Official
Dear Nxulumano M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply21 Jan 2025, 13:00
Official
Dear Nxulumano M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team