vV
velescascheffers V
1 reviews | Active since Feb 2017
30 Aug 2020, 08:13
Suspension of benefits
I received a notification that my benefits have been temporarily suspended. My debit order bounced and i immediately made payment on the 29th August. My question is...If I pay in advance, who the hell gives you the right to suspend my benefits for the rest of August? What if something should happen and I don't get covered due to your messed up admin issues? Many people I know of have left Discovery, be careful, lots more are going to leave, I'm one of them. Healthcare is becoming unaffordable to many, so be careful as to how you treat your existing client base
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Replies (2)Discovery Health's replyOfficial
31 Aug 2020, 09:08Dear Velesca T
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply31 Aug 2020, 09:08
Official
Dear Velesca T
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's replyOfficial
03 Sept 2020, 13:48Dear Velesca T
Thank you for taking our calls earlier this week. Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply03 Sept 2020, 13:48
Official
Dear Velesca T
Thank you for taking our calls earlier this week. Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
