IvdW
Ike van der Westhuizen
1 reviews | Active since Mar 2009
13 Jun 2023, 12:06
Suspended without notice
My client requested recently that her debit order details must be changed. Yesterday when she got to the hospital she were told that her membership is suspended. How and why was she never informed? We would like an immediate explanation for this.
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Replies (2)
Discovery Health's replyOfficial
15 Jun 2023, 14:27Dear Ike
We have been in touch with the main member.
Regards Discovery Health Servicing Team
We have been in touch with the main member.
Regards Discovery Health Servicing Team
Discovery Health's reply15 Jun 2023, 14:27
Official
Dear Ike
We have been in touch with the main member.
Regards Discovery Health Servicing Team
We have been in touch with the main member.
Regards Discovery Health Servicing Team
IvdW
Ike van der Westhuizen's updateReviewer Update
05 Jul 2023, 10:48Eddie needs to call me or the member urgently - to date he did not email her like he promised he would in their initial conversation and he also did not leave his details with me when he called me! You guys had our new complaint removed this morning but you are still not coming to light
IvdW
Ike van der Westhuizen's update05 Jul 2023, 10:48
Reviewer Update
Eddie needs to call me or the member urgently - to date he did not email her like he promised he would in their initial conversation and he also did not leave his details with me when he called me! You guys had our new complaint removed this morning but you are still not coming to light