EP
Eugene P
1 reviews | Active since Sept 2015
31 Mar 2020, 01:38
#SupportLocal best customer service
#SupportLocal,amidst everything that is happening with the lockdown,I had payment issues with discovery,I called the call centre and was given the best payment options.The agent explained everything in detail and saved me from making the mistake of making the double payment,my airtime finished and the call ended,the agent called me back to make sure I had all the details,staff are always helpful and problems always resolved.The staff always go the extra mile,never had major issues with discovery,would recommend their cover.
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Replies (2)Discovery Health's replyOfficial
31 Mar 2020, 07:40Dear Eugene P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply31 Mar 2020, 07:40
Official
Dear Eugene P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
31 Mar 2020, 15:18 Dear Eugene P
We have contacted you regarding the feedback received.
Regards
Discovery Health Servicing Team
We have contacted you regarding the feedback received.
Regards
Discovery Health Servicing Team
Discovery Health's reply31 Mar 2020, 15:18
Official
Dear Eugene P
We have contacted you regarding the feedback received.
Regards
Discovery Health Servicing Team
We have contacted you regarding the feedback received.
Regards
Discovery Health Servicing Team
