BS
Brian S

1 reviews | Active since Jul 2011

19 Feb 2015, 16:49

Super Efficient Pre-Authorisation Process & People

I had to have a medical procedure in a hospital pre-authorised and the call centre agent was super friendly and efficient. The whole process took minutes and the sms and email confirmations arrived before we even finished the call!

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Replies (1)
Discovery Health
Discovery Health's reply19 Feb 2015, 17:24
Official
Hello bnsmith,

Thank you for taking the time to post this lovely compliment. We strive to deliver excellent service at all times and your comment indicates that we are exceeding. We are really proud of how efficiently your call was handled.

I wish you as speedy recovery!

Kind regards
Rishana

Best regards,