DS
Dee S
1 reviews | Active since Jul 2013
31 Dec 2018, 15:07
Super delayed in processing claims
2 claims that I have had since November 2018 have still not been processed in the 2018 year. This is after waiting on the phone for 40 mins and logging the processing as priority. Ridiculous service - these claims need to be processed in the 2018 year!!!
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Discovery Health's replyOfficial
02 Jan 2019, 08:59 Dear dee_s
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
Best regards,
Discovery Health's reply02 Jan 2019, 08:59
Official
Dear dee_s
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
Best regards,