FK
Faheem K

1 reviews | Active since Oct 2012

08 Jun 2021, 12:43

Suffering on paying ou

Garbage service. Waiting 3 weeks for a claim to be paid out to me, always some issue with the doctors practice number which is why they refuse to pay out yet all other medical aids are paying out for the same doctor.

Submitted updated forms only to yield the same BS.

No agents helpful, no one has the decency to call the client to provide an update. JACK****!!!

0
Replies (2)
Discovery Health
Discovery Health's reply08 Jun 2021, 13:18
Official
Dear Faheem K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply09 Jun 2021, 11:25
Official
Dear Faheem K We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team