GH
Geraldine H

1 reviews | Active since Jul 2019

29 Nov 2022, 10:21

Submitting Claims

It is virtually impossible to have a Claim processed by Discovery Health, they will find any excuse to not pay a Claim. I have now been messed around for over a month with issues about a Claim I am trying to submit. The latest issue is that the Claim is illegible, well then maybe the staff need to have their eyes checked, as I can read the scanned PDF perfectly fine even without my reading glasses. I am not sure how much more legible the PDF needs to be.

0
Replies (2)
Discovery Health
Discovery Health's reply29 Nov 2022, 12:26
Official
Dear Geraldine H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply30 Nov 2022, 08:44
Official
Dear Geraldine H We have been in touch to address your concerns. Regards
Discovery Health Servicing Team