FB
FARHAAN B

1 reviews | Active since Jul 2016

17 Oct 2017, 20:49

sub standard service

so the working class who tries to call discovery before 8pm gets placed on hold and automated response. how to we enquire so thus i have to raise concerns on here.

my mother is on a keycare plan i would like to know if we have a out of network dentist visit.

then we requested membership cards a few weeks back how long and can we have a status update.

i would like a list of discovery primier plus gp for keycare network in the eastrand benoni area specifically. and the general keycare network dispensing and non so i need two list.

can a non network gp refer a patient for blood test and xrays.

will it be founded.

0
Replies (2)
Discovery Health
Discovery Health's reply18 Oct 2017, 08:34
Official

Dear dare2dream

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply18 Oct 2017, 12:21
Official

Dear dare2dream

We have been in touch with you to answer your comments. Please check your email inbox for our final feedback.

Regards
Discovery Health Servicing Team