DB
Dee B

1 reviews | Active since Sept 2016

31 Oct 2020, 10:37

Stupid website and stupid BOT

Once again I find your website extremely user unfriendly. All I am trying to do is download claims history. Your stupid BOT keeps on asking or a date range which I type in and it just reverts to asking the same question over and over again. I dont know who designed your latest website but the one you have a year or maybe too ago was MUCH better. Very frustrating. I just give up even trying. Have yourself a great day.

0
Replies (1)
Discovery Health
Discovery Health's reply02 Nov 2020, 09:15
Official
Dear Dorothy B We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team