DT
Donavan T

1 reviews | Active since Aug 2011

10 Jul 2015, 13:55

Stuffed Around

I do an online application get a call back to finalize my application, I state my employer contributes a portion of my contribution so it must go through my payroll. <br> A debit order goes off my account and not through my payroll.<br> Then i get told I need to complete a form to be added to my employer group which i do. <br> Then i am told no i need to complete a LA Health form specific for my cover which I do on the form Emailed to myself. Now i get a call and get told I need to complete a new 2015 application form. In the mean time i have no cover. Well Good bye Discovery oh and my other policies that I have with you i will also be cancelling I have no faith in them being honored. I will not recommend discovery to anyone.

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Replies (1)
Discovery Health
Discovery Health's reply14 Jul 2015, 11:42
Official
Hello Donavan Thomson,

Thank you for your comment.

We are currently investigating and will be in contact with you.

Regards
Arthi