JW
Jason W
1 reviews | Active since Jul 2016
06 Jun 2022, 18:02
STOP MAKING IT SO DAM DIFFICULT!!! Process my claims!!!
I am so frustrated with Discovery Medical aid, it’s been a back and forth tedious exercise just to get claims processed for my Physio visits that I paid for myself, the App is not user friendly and I have had to ask my physio to amend the invoices 3 times because Discovery Medical Aid is so petty about the alignment of ICD10 codes, fonts or whatever stupid **** that should not be my issue, I have a full time job and cannot be running around between Discovery and a medical service provider! I am a paying client STOP MAKING IT SO DAM DIFFICULT!!! Process my claims!!!
DOES CUSTOMER SERVICE NOT EXIST?????
Helpful (0)
Replies (2)0
Replies (2)
Discovery Health's replyOfficial
07 Jun 2022, 07:41Dear Jason W
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply07 Jun 2022, 07:41
Official
Dear Jason W
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
17 Jun 2022, 09:21Dear Jason W
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply17 Jun 2022, 09:21
Official
Dear Jason W
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team