jH
jacques H

1 reviews | Active since Mar 2009

14 Oct 2024, 11:23

STOP CALLING ME, REMOVE MY NUMBER FORM YOUR SYSTEMS.

I attempted to sign up for a medical aid with Discovery. WHAT A BIG MISTAKE. on your website, i loaded my details to be called. I got a call the next morning, the agent explained everything and i decided to continue with the membership, while i were completing the membership, i received 6 other calls from discovery agents. i eventually lost the call with this agent due to annoying phone calls.

The next morning i received another call, while on that call completing the membership i again received 4 other calls from discovery agents. Again i lost that call due to this.

DISCOVERY , THIS IS IRRITATING AND DUE TO THIS I DECIDED NOT TO CONTINUE WITH MY MEMBERSHIP. i cannot even complete my membership BUT THE CALLS DOES NOT STOP.

i get between 6-8 calls a day, and between 4-6 sms's a day.

ENOUGH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

remove my cell number from your systems hell man, how difficult can this be. i have requested for my number to be removed but still im getting phone calls.

REMOVE MY NUMBER I AM NO LONGER INTERESTED IN BEING BOMBARDED WITH DIFFERENT GENTS TRYING TO SIGN ME UP. i will stay with my current medical aid

0
Replies (2)
Discovery Health
Discovery Health's reply14 Oct 2024, 13:12
Official
Dear Jacques V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply16 Oct 2024, 11:26
Official
Dear Jacques V

Please check your emails for final feedback from us.

Regards Discovery Health Servicing Team