Stop bothering me with ****

I submitted a claim a few months ago but still haven't had feedback. Why? There's no way to follow up on the app, at least no user friendly means I can find. The only support available is available at times inconvenient for me to use it.

Since discovery felt it appropriate to randomly call me this morning completely unprompted I think it's only fair to follow up on a 3k specialist bill that was meant to be covered by pmbs.

And no do not call me. I don't need to be woken up by a sad call center agent.