dM
david M
1 reviews | Active since Sept 2012
21 Aug 2015, 13:13
still waiting for my call
I was called 1 week after my last order to re-order my medicatrion. i advised the woman that she is 2 weeks early and needs to call me back after the 15th.<br> <br> im still waiting for my call to order as the discovery app is useless and ordering online always fails, this is now the 3rd month in a row ive had to deal with the **** service. my medicine has now run out.<br> <br> thank you again for showing me that i pay too much for this medical aid. Chronic asthmatic again with no medicine.<br> <br>
Helpful (0)
Replies (1)0
Replies (1)Discovery Health's replyOfficial
21 Aug 2015, 16:49Hello makings,
Thank you for your comment.
This service offering was implemented to provide a more convenient way of managing our members acute and chronic medication. This was is no way intended to cause further frustration. I confirmed that the MedXpress have been in touch with you and have helped with your concerns and arranged delivery for your medication.
Should you have any further queries on this, please do not hesitate to contact us directly.
Regards
Jashvir
Thank you for your comment.
This service offering was implemented to provide a more convenient way of managing our members acute and chronic medication. This was is no way intended to cause further frustration. I confirmed that the MedXpress have been in touch with you and have helped with your concerns and arranged delivery for your medication.
Should you have any further queries on this, please do not hesitate to contact us directly.
Regards
Jashvir
Discovery Health's reply21 Aug 2015, 16:49
Official
Hello makings,
Thank you for your comment.
This service offering was implemented to provide a more convenient way of managing our members acute and chronic medication. This was is no way intended to cause further frustration. I confirmed that the MedXpress have been in touch with you and have helped with your concerns and arranged delivery for your medication.
Should you have any further queries on this, please do not hesitate to contact us directly.
Regards
Jashvir
Thank you for your comment.
This service offering was implemented to provide a more convenient way of managing our members acute and chronic medication. This was is no way intended to cause further frustration. I confirmed that the MedXpress have been in touch with you and have helped with your concerns and arranged delivery for your medication.
Should you have any further queries on this, please do not hesitate to contact us directly.
Regards
Jashvir
