Still waiting for an authorisation number - after two weeks. Shocking

Item: Discovery Health
Rating: 1
Author: Fabio N

I have emailed Discovery twice and called three times today to get an authorisation number. Still not response. Worst part is there is NO complaints emails address on their website. Shocking. Let's hope this gets to somebody that can attend to my request. If I had a choice I would not be a Discovery member. Services is pathetic

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

22 Sept 2020, 08:01

Dear Fabio N We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team

Discovery Health's reply22 Sept 2020, 08:01

Official

Dear Fabio N We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

22 Sept 2020, 11:06

Dear Fabio N We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team

Discovery Health's reply22 Sept 2020, 11:06

Official

Dear Fabio N We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team