1 reviews | Active since May 2016

06 Sept 2017, 11:58

Still waiting

Took out a funeral policy and medical aid with you guys on the 1st of June and I haven't received any correspondence and my medical aid card. Called your call center and was transferred from one person to the other without being help. You guys aren't professional at all

0
Replies (3)
Discovery Health
Discovery Health's reply06 Sept 2017, 12:58
Official

Thank you for raising your concerns with us.

As discussed telephonically your Welcome Pack was emailed to you and we have also resent it to you now.

We have referred your complaint to Discovery Health for assistance with your membership card.

Regards,

Habibah
Discovery Life

Discovery Health
Discovery Health's reply06 Sept 2017, 13:20
Official

Dear sandile-makhubo

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply08 Sept 2017, 13:06
Official

Dear sandile-makhubo

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team