1 reviews | Active since Oct 2016

26 Feb 2018, 10:46

Still no help from discovery after a month!!!!

It had taken Discovery over a month to register my practice details despite hand delivering the documentation. I then had to resend it to them countless times.

I have called and had the phone put down on me after waiting on hold for 30 minutes. I have asked to speak to supervisors and emailed discovery as well as posted a previous hello Peter review and discovery still can't get this right.

I have not lost clients at my business due to their incompetence and no one can help or seems to care.

0
Replies (4)
Discovery Health
Discovery Health's reply26 Feb 2018, 11:31
Official

Dear lindsey-schwartz

We received your message and we’re looking into the matter.

Regards
Discovery Health Servicing Team

's update26 Feb 2018, 12:04
Reviewer Update
Good day You sent me the same email the last time I reported this Discovery and no help!!!!!
's update26 Feb 2018, 12:22
Reviewer Update
You already have all the documents you require a I hand delivered them to you over a month ago and have emailed then NUMEROUS times. I want to speak to a manager about this issue now!
Discovery Health
Discovery Health's reply27 Feb 2018, 10:42
Official

Dear lindsey-schwartz

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team